Frequently Asked Questions

It is similar to a food order, except we dont charge you before the campaign goals are reached.
We do not charge you until the campaign is successful and the goals have been met. We use your card details only if the goals are met.
You can cancel your bid at any time while the campaign is running, should you change your mind - at 0 charge and 100% refund. You can do this from your mybids page. For completed campaigns, we issue a 95% refund of your bid amount. The processing time for refund is up to 5-7 business days. If orders require delivery or takeaway service, the order must be canceled at least before 12 hours. If you did not inform timely then issuing the refund will be the sole decision of Bidbyt.
You can change your delivery address from your profile page at any time.
You can reach out to any of our support channels listed in the Support and FAQ section of your profile. We are available on emails, whatsapp and telegram from 8 AM to 10 PM IST.
You can register at partner.bydbyt.com
Its a short form of Bid-Bite.
Orders which opted for delivery service will be picked before 30 to 60 minutes of the selected slot time. We advice our customer, delivery address must be selected/added/edited carefully. In case of wrong address we have all rights to cancel the order and raise a refund or not. Issuing the refund will be sole decision of Bidbyt. Pickup and drop time can be affected in case of third-party issues or natural calamities. It can be affected. Bidbyt does not assume any responsibility or liability for any deficiency in the service on part of the delivery rider.